Privacy Policy
Your privacy and data security are our top priorities
Last updated: October 15, 2025
Introduction
At OfficeFileX, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our file conversion and processing services.
Information We Collect
đ Files You Upload
When you use our services, you may upload files for processing. We collect:
- File content and metadata (file name, size, type)
- Processing parameters you select (quality settings, page ranges, etc.)
- Processing results and converted files
đ Usage Information
We automatically collect certain information about your use of our services:
- IP address and browser information
- Pages visited and features used
- Processing times and success rates
- Error logs and performance metrics
How We Use Your Information
Service Delivery
Process your files according to your specifications and deliver the results to you.
Security & Safety
Monitor for abuse, prevent fraud, and maintain service security.
Service Improvement
Analyze usage patterns to improve our services and user experience.
Communication
Respond to your inquiries and provide customer support.
Data Security & Protection
Encryption
All file uploads and data transfers are encrypted using industry-standard SSL/TLS encryption.
Automatic Deletion
Your uploaded files are automatically deleted from our servers within 1 hour after processing completion.
Secure Infrastructure
Our servers are hosted on secure, enterprise-grade infrastructure with regular security updates.
Data Sharing & Disclosure
â We DO NOT:
- Sell, rent, or trade your personal information to third parties
- Share your files or processing data with other users
- Use your files for advertising or marketing purposes
- Store your files longer than necessary for processing
âšī¸ Limited Sharing Only:
- With service providers who help us operate our platform (under strict confidentiality agreements)
- When required by law or to protect our rights and safety
- In case of business transfer (with advance notice)
Your Rights & Choices
Right to Access
You can request information about what data we have about you.
Right to Deletion
You can request deletion of your data (though files auto-delete anyway).
Right to Portability
You can request a copy of your data in a portable format.
Right to Object
You can object to certain processing of your data.
Cookies & Tracking
We use minimal cookies and tracking technologies:
- Essential Cookies: Required for basic website functionality
- Analytics: Anonymous usage statistics to improve our service
- No Advertising: We do not use cookies for advertising or marketing
- Your Control: You can disable cookies in your browser settings
Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
International Users
If you are accessing our services from outside the United States, please note that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our services, you consent to this transfer.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
We will respond to your inquiry within 48 hours.
Questions About Your Privacy?
We're committed to transparency and protecting your data. Get in touch if you have any concerns.